Privacy Policy

Welcome to the Goodslee app ("App"), operated by OIOT Solutions Pvt. Ltd. ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the App to access delivery and logistics services through our platform.

By downloading, registering for, or using the App, you consent to the practices described in this Privacy Policy.

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, delivery or pickup addresses, and location data needed to fulfil your requests.
• Usage Information: How you interact with the App, including preferences, settings, ride or order history, and in-app communications.
• Device Information: Device type, operating system, unique device identifiers, mobile network information, and app version.

We use collected information to:

• Provide, operate, and improve the App and delivery and logistics services.
• Match customers with nearby delivery partners.
• Personalize your experience and deliver relevant notifications.
• Analyze usage patterns to enhance performance, safety, and reliability.
• Send service updates, transactional messages, and—where permitted—promotional communications.
• Detect, prevent, and address fraud, abuse, or policy violations.
• Comply with applicable laws and regulatory requirements.

We may share your information with:

• Service Providers: Third parties that help us operate the App (hosting, analytics, customer support, payment processing).
• Delivery Partners: Limited information needed to complete a booking or delivery (e.g. name, contact number, pickup/drop details).
• Business Partners: Trusted partners offering complementary services, subject to their own privacy practices.
• Legal Authorities: When required by law, court order, or to protect rights, safety, and property of users and the public.

We do not sell your personal information to third parties for their independent marketing.

The App may collect precise or approximate location data to enable service matching, navigation, safety features, and fraud prevention. You can control location permissions through your device settings; disabling location may limit core functionality.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, data is deleted or anonymized in accordance with our retention policies.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your account information in the App.
• Request deletion of your account and associated data, subject to legal retention requirements.
• Opt out of marketing communications.
• Restrict or object to certain processing activities.
• Withdraw consent where processing is consent-based.

To exercise these rights, contact us at help@goodslee.app or 9036593985.

The App is intended for users who are at least 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.

The App may contain links to third-party websites or services not operated by us. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

Your information may be transferred to, stored in, and processed in India or other countries where we or our service providers operate. By using the App, you consent to such transfers subject to applicable law.

We may update this Privacy Policy from time to time. Material changes will be communicated through the App or other appropriate channels. Continued use after changes constitutes acceptance of the updated policy.

For privacy-related questions, concerns, or requests, contact:

OIOT Solutions Pvt. Ltd.

WJ88+69V, BMTC Complex CA, Site-001, 31 Main, 100ft Road, Madivala, Bangalore South, Karnataka, 560068, India

Email: help@goodslee.app

Phone: 9036593985

Your use of the App is also governed by our Terms and Conditions. In the event of conflict between this Privacy Policy and mandatory law, mandatory law prevails.

This Privacy Policy is effective as of the date shown above and remains in effect until replaced by an updated version.